We take great care to ensure that our units are professionally packaged and pelleted to guarantee safe travel. It is rare for any damage to occur during shipping, with less than 1% of our units experiencing any issues. However, please be aware that once the carrier picks up the product, any liability rests with the shipper, and not with Pro BMX Bikes LLC.
To safeguard your interests, we strongly recommend thoroughly inspecting the product’s condition before signing for the received order. This step is crucial in identifying any problems that may have occurred during shipping.
Should you encounter any issues or concerns, we kindly request that you notify us promptly. You can reach out to us using the contact information below.
Please contact us if you have any questions about Pro BMX Bikes or if you are facing difficulty placing an order on our website.
Phone: +1 (929) 341-0086
Email: [email protected]
We are committed to addressing any problems professionally and timely manner.